Summary
The Membership Department Receptionist is responsible for providing professional, welcoming, and efficient front-desk support to Nation members and visitors. The position serves as the first point of contact for the department, assisting with inquiries, directing members to appropriate services, answering phones, scheduling appointments, and supporting day-to-day administrative operations. The ideal candidate is organized, respectful, dependable, and able to handle confidential information with discretion.
Qualifications
- High school diploma or equivalent.
- Previous receptionist, administrative, customer service, or office experience preferred.
- Strong communication and interpersonal skills.
- Professional and welcoming manner when assisting Nation members and the public.
- Strong organizational and time-management skills.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Proficient with Microsoft Office and basic computer systems.
- Ability to answer telephone calls, respond to inquiries, and manage appointments.
- Strong attention to detail and accurate data entry skills.
- Ability to work independently and as part of a team.
- Knowledge of Samson Cree Nation, Membership services, and community programs is considered an asset.
- Ability to speak Cree is considered an asset.
